Reference

Privacy Policy for India Account Data

UPI, Paytm and PhonePe transaction references, sign-in records and identity checks are covered in this Privacy Policy so you know what we collect and why.

Data use in plain EnglishUPI and wallet contextCookie choices explainedAccess where local law permits
teercounter Privacy Policy for India Account Data
CONTACT ROUTES

Privacy Contact Routes for Your Account

Privacy questions should reach the team that can check account records without asking you to repeat private details in open chat.

Privacy email Send [email protected] a message from the address on your account. Include your account name, the privacy request, and any payment reference only if it helps us locate the correct record.
Account help chat Open chat after signing in if your request is tied to a recent login, KYC check or wallet entry. Our team will move sensitive privacy matters to a safer channel when needed.
Document request form Use the secure form when you need to send identity proof for a privacy request. Upload only the asked document, and cover unrelated numbers or addresses before sending.
ACCOUNT CARE

How We Handle Your Privacy

We treat privacy as part of account operation, not as a separate page that sits apart from the wallet and login flow.

Data collection

We collect account name, contact details, date of birth where required, login records, device signals and wallet references.

Cookie handling

Cookies help us keep you signed in, remember language choices and detect unusual access.

Security controls

We use access controls, encrypted transfer and staff permission checks to reduce exposure of account records.

Retention periods

We keep data only for the time needed for account operation, dispute handling, fraud prevention and legal records.

Partner sharing

Payment processors, KYC vendors, hosting services and customer care tools may receive limited data.

Your requests

You can ask to access, correct, move or delete eligible personal data.

Privacy Questions Before You Join

These answers explain common privacy points before you open an account or send personal documents. They focus on data use, payment references, cookies, access requests and deletion choices. If your account has a special issue, contact us with enough detail to find the record without sharing more than needed.

We collect account details, contact data, login records, device signals, KYC documents where needed, wallet references and support messages. We use these records for account access, payments, security checks and lawful record keeping.

Payment references help us match deposits, check withdrawals, handle disputes and trace failed wallet entries. We do not need your full banking profile; we keep the transaction data needed for account records.

Yes. Send a request from your account email or through the secure form. We verify your identity before sharing a copy, then provide eligible account records in a practical format.

Cookies support sign-in sessions, security checks, language settings and basic site measurement. You can change browser choices, but blocking essential cookies may prevent account login or wallet security checks.

Only authorised staff and service partners with a work need can access relevant records. Payment, KYC, hosting and customer care partners receive limited data for the task assigned to them.

Retention depends on the record type and lawful need. Wallet entries, identity checks and security logs may be kept for dispute, fraud prevention and legal duties, then deleted or anonymised.

You can ask us to correct inaccurate data or delete eligible records. Some records must remain for legal, payment or security reasons, and we will explain any limits that apply.